Trianz Blog
July 13, 2010 – 10:47 am by Rajiv Jhurani
In order to begin the discussion of direct and indirect distribution, let’s review the business definition of distribution channels. Distribution channels are defined as the:
“Path or ‘pipeline’ through which goods and services flow in one direction (from vendor to the consumer), and the payments generated by them which flow in the opposite direction (from consumer to the vendor). A distribution channel can be as short as being direct from the vendor to the consumer or may include several inter-connected (usually independent but mutually dependent) intermediaries such as wholesalers, distributors, agents, resellers, retailers. Each intermediary receives the item at one pricing point and moves it to the next higher pricing point until it reaches the final buyer. Also called channel of distribution or marketing channel.” 1
To summarize, distribution channels are the process by which products and services are transferred or sold by a producer to an end customer.
Read the rest of this entry »
Posted in Sales and Channel Operations | Permalink | No Comments » |
June 16, 2010 – 9:37 am by Sankar Das
In today’s economy many organizations are committed to expanding their global footprint. Whether it’s through operational expansion or acquisitions, these companies have a common goal – reducing maintenance overhead. Reducing overhead is a term which is no longer exclusive to resources or operational costs. A variety of business and IT systems which are added to a company’s portfolio as a result of business expansion or acquisition are becoming a point of major concern as well. Organizations are looking for flexible and scalable business applications which offer maximum alignment with operational capabilities, seamless integration with existing family of applications and the lowest possible total cost of ownership.
Read the rest of this entry »
Posted in Uncategorized | Permalink | 1 Comment » |
May 14, 2010 – 2:35 pm by Howard Moorin
One of the first tasks a company completes when it decides to implement new software is to determine the “Project Management triangle” constraints: scope, costs and schedule. While subsequent efforts should be focused on delivering a project within these constraints, there must also be flexibility to manage the underlying constraints in the event of unforeseen circumstances. In some cases, however, one or more of these constraints are not at all flexible. This paper looks at a hypothetical case where the scheduled deployment date and project scope cannot be altered, and where increasing expenditures cannot, by itself, solve the problem.
Read the rest of this entry »
Posted in Service Business Management | Permalink | No Comments » |
April 16, 2010 – 4:30 pm by Vivek Sambasivam
When it comes to aligning people, processes and technology, the IT industry is flooded with buzz words – “integrated,” “federated,” “unified,” “CMDB,” and “location agnostic,” to name a few. This article will de-mystify the jargon by discussing integrated IT Service Management (ITSM) solutions and related concepts.
What is ITSM?
ITSM is a discipline for managing IT systems. The IT Infrastructure Library (ITIL) defines and documents the best practices in this area. ITSM enables these best practices by addressing the need to align the delivery of IT services with the needs of the business. ITSM provides the visibility, control and automation needed to deliver quality service, manage risk and compliance, maximize return on investments, and accelerate business growth.
Read the rest of this entry »
Posted in Service Business Management | Permalink | No Comments » |
March 26, 2010 – 12:20 pm by Gopinath MR
Over the last few years, social networking websites like Facebook and Twitter have changed the way people communicate over the Internet. Social networking has influenced not only individuals’ day-to-day activities, but also how the Internet is leveraged in business context. Organizations are exploring ways to leverage social media capabilities to extend customer reach and to improve employee and partner productivity, product launches and brand campaigns.
The Marketing and Sales functions are highly dependent on effective collaboration with prospects, clients and colleagues, and can benefit a great deal from social media technologies. While traditional enterprise products provide end-to-end technology and functional & marketing capabilities that support traditional business processes, it is important to integrate new social media technology into existing technology investments as well. Social media technologies can be leveraged to drive specific business benefits such as using blogs to enable employees to share ideas and perspectives on different business scenarios.
Read the rest of this entry »
Posted in Sales and Channel Operations | Permalink | 1 Comment » |
February 22, 2010 – 10:40 am by Ven Thangaraj
This special edition of the Trianz blog will address a new industry: life sciences.
What is the clinical trials process?
A clinical trial is a medical research study designed to elucidate the efficacy, safety and additional information about a compound, device or biologic agent. Any given trial involves an experimental protocol, up to four phases, considerable expense in terms of time and money (up to 15 years and $500 million) and many stakeholders who may be geographically dispersed. A clinical trial is “successful” if it results in regulatory approval for a product or if it enables researchers to eliminate (the earlier the better) products that display undesirable side effects or other negative characteristics. In some cases, the results of clinical trials can lead to uses of the drug, treatment or device that were not originally expected.
Read the rest of this entry »
Posted in Uncategorized | Permalink | 1 Comment » |
January 27, 2010 – 10:19 am by Manisha Desai
Over the last few years, we have experienced tremendous growth in social media. Recent news reports suggest that many organizations that once shunned social media are now beginning to adopt its use as they attempt to get closer to their partners and customers. In an economically challenging environment, social media is helping companies find new ways to market themselves without spending significant dollars. As overall marketing budgets are slashed, social media has emerged as a tool for cost savings.
Read the rest of this entry »
Posted in Service Business Management | Permalink | 1 Comment » |
December 24, 2009 – 1:16 pm by Evgenii Zherebchevskiy
The blog “Shared Services Implementation” from November 18, 2009, co-authored by Margaret Chang, Cindy Lo, and Jessie Wang, (http://trianzblog.com/wordpress/?p=136#more-136) provided an effective outline of key considerations to build an effective shared services model. The actual implementation, however, is likely to face several hurdles and setbacks that need to be proactively addressed for an organization to seamlessly transition to the shared services model. Based on our recent experiences of planning and building a shared services organization in a Fortune 100 company, we can outline some of the most critical challenges that a company needs to address in order to create a best-in-class shared service organization.
Read the rest of this entry »
Posted in Uncategorized | Permalink | No Comments » |
November 18, 2009 – 2:59 pm by Margaret Chang
Co-Authors: Cindy Lo, Jessie Wang
In today’s recessionary market, many organizations are trying to do away with waste and create efficiencies by optimizing and consolidating operations through the implementation of shared services. There are many design considerations an organization must assess when deciding to implement a shared services model. Due to the breadth of changes in the organization’s design and structure that will result from such a model, careful planning and coordination are required from the cross-functional program management team. Other factors that are also critical to the success of a shared service model include governance, organization, operations and metrics. Most importantly, shared services needs to support the different teams in an organization while the model is taking root.
In our last blog, An Overview of Shared Services, we discussed data management shared services, AP shared services and the high level challenges of implementing shared services. In this blog, we will discuss the implementation of shared services, including developing an approach and effectively transitioning people within and outside of the shared services organization.
Read the rest of this entry »
Posted in Service Business Management | Permalink | No Comments » |
September 30, 2009 – 3:15 pm by Katie Yuchi
In the ongoing financial and economic crises, companies are finding it increasingly difficult to boost sales in a recessionary market. They are under relentless pressure to reduce costs in order to increase, or just maintain, profitability. In this highly expense-conscious environment, companies are exploring various options to save on direct and indirect expenses. Shared services has become one of the top choices for companies, especially large corporations, to support intense efforts in reducing expenses and costs. In this article, I will share what shared services is, its benefits, and its common capabilities. This article is an introduction to our next blog, a more detailed description of shared services implementation.
Read the rest of this entry »
Posted in Service Business Management | Permalink | No Comments » |
|
